Iberostar Waves Quetzal Hotel Playa del Carmen Skyline photo This is an aerial view of a beautiful tropical beach resort. The foreground is dominated by a wide expanse of white sand beach meeting the clear, turquoise waters of the ocean. Gentle waves lap at the shore. 

Behind the beach, a lush green area of tIberostar Waves Quetzal Hotel Playa del Carmen Exterior photo The photo shows an outdoor dining area, likely at a beachfront resort. The scene is bathed in bright sunlight under a clear blue sky. 

The dining area is paved with light-colored stone, and is shaded by a series of large white canopies supported by Iberostar Waves Quetzal Hotel Playa del Carmen Interior photo The photo captures a spacious and airy outdoor dining area, likely part of a resort or restaurant. The architecture features a high, vaulted ceiling constructed with thatched roofing, giving it a tropical or beachside feel. 

Several large, white cei
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From224US$ /night
Check-in
01May2026Select date
Check-out
02May2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710
-
Close to Playacar Beach
Great
8.6
8.6
/10
4.2
4.5
/5

Situated approximately 10 minutes' drive from the Frida Kahlo Museum Playa Del Carmen and 3.7 km from the Delphinus Riviera Maya, the 5-star smoke-free Iberostar Waves Quetzal Hotel Playa del Carmen features a banquet hall for various purposes. Located in the entertainment Playacar Beach district, this Playa del Carmen resort includes 4 outdoor swimming pools and a Mexican restaurant.

Location

The hotel is about 5 km from Aeropuerto de Playa del Carmen airport and 3.2 km from such cultural venues as the 3D Museum of Wonders. When staying at the Iberostar Waves Quetzal Playa del Carmen, you'll be within 25 minutes' walk of the Xaman Ha Ruins.

Nature lovers will enjoy a luxurious location of the accommodation surrounded by exotic plants. The nearby family attractions include the Emotions Native Park 2.6 km from this Playa del Carmen hotel.

Rooms

The air-conditioned rooms at the Iberostar Waves Quetzal combine such comforts as air conditioning with complimentary Wi-Fi and a flat-screen TV with satellite channels. They also comprise a balcony and a sitting area. Bedrooms come with king-size beds or double beds. Enjoy views of the garden, while staying at the property.

Eat & Drink

6 onsite restaurants, among them mexicano Uxmal and La Gondola, serve Mediterranean, Japanese, and international dishes. The restaurant serves Mexican cuisine. The lounge bar with sea views is ideal for a relaxing drink. You can try French cuisine in a restaurant which is located very close by.

Leisure & Business

Guests can request a fitness centre and spa therapy at extra charge. Iberostar Waves Quetzal Hotel has a lazy river and chaise longues, and there is a steam bath and a Jacuzzi on site. Furthermore, this hotel provides access to 3 treatment rooms and a wellness area, as well as a golf course.

“Iberostar Waves Quetzal courts families with its Star Camp program and beachfront location in Playa del Carmen. The resort stands out for its commitment to environmental stewardship, with biologists on staff and single-use plastic-free policies. While some experiences may vary, the all-inclusive offerings and unique jungle setting create a distinctive Riviera Maya vacation.”
Hotel logo
Emily RoseEditor-in-Chief at Luxuryhotels
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Select your room type

Iberostar Waves Quetzal Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Premium Near Beach
2 persons
380 sq. feet 
2 King Size Beds
Shower
Coffee machine
Junior Suite
2 persons
410 sq. feet 
1 King-size bed
Shower
Coffee machine
Premium Tropical View
2 persons
380 sq. feet 
2 King Size Beds
Shower
Coffee machine
Last Room Available
2 persons
380 sq. feet 
2 King Size Beds
Shower
Coffee machine
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Facilities

Iberostar Waves Quetzal Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.5/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Locker room
  • Smoke detectors
  • Electric vehicle charging station
  • Key card access

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkelling
  • Tennis court

Services

  • Housekeeping

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar

Business

  • Meeting/ Banquet facilities

Children

  • Babysitting/Child services
  • Children's play area
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Entertainment
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

Iberostar Waves Quetzal invites guests to explore a delightful array of dining options, showcasing authentic Mexican flavors and international favorites in enchanting settings. From vibrant lunches filled with regional specialties to intimate dinners under the stars, culinary experiences unfold in beautifully designed venues surrounded by nature.
Iberostar Waves Quetzal Hotel Playa del Carmen Restaurant photo This is a brightly lit, airy dining area, likely part of a resort or restaurant with a tropical theme. The space is spacious with white walls and ceilings featuring exposed wooden beams. Large windows and open sides provide ample natural light and vi
Iberostar Waves Quetzal Hotel Playa del Carmen Restaurant photo The photo shows an outdoor wedding ceremony setup in a lush, tropical setting. The ceremony space is on a paved area surrounded by dense greenery and tall trees. 

In the center, there's a long, rectangular white table serving as the altar or focal p
Iberostar Waves Quetzal Hotel Playa del Carmen Restaurant photo The photo shows a brightly decorated restaurant with a festive, possibly Mexican or Latin American, theme. The restaurant has a high, open ceiling constructed of thatched material, giving it a tropical feel. 

The walls are painted in warm, earthy to

Restaurante mexicano Uxmal

Mexican
Ambiance
Open-air dining area under thatched roofs surrounded by tropical plants and local wildlife.
Key Offerings
Savor beloved Mexican dishes, including fresh tacos and regional appetizers, while enjoying a vibrant atmosphere.
Reservation
Not needed
Lunch: 12:00 - 17:00, Dinner: 18:30 - 21:00 (Daily)

La Gondola

Italian
Ambiance
A cozy setting perfect for a romantic evening, accentuated by warm lighting and inviting decor.
Key Offerings
Indulge in traditional Italian dishes prepared with care, promising authentic tastes and hearty flavors.
Reservation
Not needed
Dinner: 18:00 - 21:00 (Daily)

La Hacienda

Mexican, Steakhouse
Ambiance
Charming dining environment that merges rustic Mexican design with a modern steakhouse feel.
Key Offerings
Relish fine steak cuts along with a selection of Mexican specialties, perfect for satisfying hearty appetites.
Reservation
Not needed
Lunch: 12:00 - 17:00, Dinner: 18:00 - 22:00 (Daily)

Restaurante Japones Bonsai

Japanese
Ambiance
Tranquil dining area with elegant decor, creating a serene backdrop for the exquisite Japanese fare.
Key Offerings
Enjoy a selection of traditional Japanese dishes that bring flavors of the East to the Caribbean.
Reservation
Not needed
Dinner: 18:30 - 21:00 (Daily)

Restaurante Mare Nostrum

Mediterranean
Ambiance
Charming and vibrant, reflecting Mediterranean culture with earth-toned decor and calming visuals.
Key Offerings
Details about the key offerings are unavailable.
Reservation
Not needed
Hours vary.

Iberostar Waves Quetzal Hotel Location

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710
Map view
Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710
Nearby
Piste Cyclable sur Paseo Xaman-Ha
1400 ft
Restaurants
Steakhouse
2900 ft
Avenida Paseo Xaman-Ha s/n Inside Hotel Riu Tequilla
Les Crepes de Paris
1.6 mi
Avenida Paseo Xaman-Ha 25 Playacar Center
Explore Playa del Carmen
Explore Playa del Carmen
Top Attractions
Activities
Dining
Entertainment
Xcaret
Xcaret
10-minute drive
Ecological park blending nature and culture with aquatic activities, shows, and vibrant wildlife exhibitions.
Quinta Avenida
Quinta Avenida
35 minutes walking
Lively pedestrian street with shops, restaurants, and nightlife. Perfect for shopping and indulging in local flavors.
Playacar Center Shopping Mall
Playacar Center Shopping Mall
10 minutes walking
Local shopping destination featuring boutiques, restaurants, and entertainment, ideal for all ages.
Cenote Calavera
Cenote Calavera
30 minutes walking
Unique cenote offering picturesque swimming spots. Great for relaxation and swimming in crystal clear waters.
Discover the local attractions near Iberostar Waves Quetzal Hotel
Learn about the nearby attractions that offer unique experiences near Iberostar Quetzal in Playa del Carmen.
Ideal for relaxed beach days: Playacar Beach
Great for eco-archaeological adventures: Xcaret
Well suited for shopping needs: City Club
Perfect for family outings with wildlife: Bel Air Animal Park
Suited for nature exploration and swimming: Cenote Carwash
Best for adventure and diving experiences: Cenote Calavera
Works well for active individuals: Fun Fitness Globetrotters
Piste Cyclable sur Paseo Xaman-Ha
5 minutes walking
Scenic bike path perfect for cycling and walking, exploring with rental services easily accessible nearby.
Mahi Golf Course
10 minutes walking
Challenging golf course suitable for all skill levels with stunning views, bookings recommended to ensure a tee time.
Rio Secreto
10-minute drive
Underground river tour offering a thrilling experience weaving through stunning rock formations and natural beauty.
Aquarium Beach
10-minute drive
Relaxing beach known for clear water and soft sand, plus options for beachside yoga sessions or simply unwinding.
Steakhouse
Steakhouse
11 minutes walking
Casual steakhouse known for juicy cuts and an inviting atmosphere, perfect for a hearty meal after a day of activities.
Les Crepes de Paris
Les Crepes de Paris
30 minutes walking
French creperie offering delightful sweet and savory crepes in a charming setting. Reservations recommended, vegetarian options available.
Discover dining options near Iberostar Waves Quetzal Hotel
Uncover dining options that satisfy a variety of tastes near Iberostar Quetzal in Playa del Carmen.
Ideal for casual dining with a French twist: Les Crepes de Paris
Los Fundadores Park
Los Fundadores Park
30 minutes walking
Family-friendly park hosting cultural events, live performances, and stunning views of the Caribbean, ideal for a family outing.
Playacar Beach Club
15-minute drive
Vibrant beach club featuring live music, cocktails, and a lively atmosphere, perfect for night outings with friends.
Getting around
City Centre
Playa del Carmen5 min  ·  1.9 mi
Airports
Aeropuerto de Playa del Carmen (PCM)5 min  ·  1.9 mi
Cozumel (CZM)49 min  ·  20.0 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
The hotel Iberostar Waves Quetzal serves a full breakfast for free. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Portuguese
Number of rooms:
20
Former name
iberostar quetzal
Property is also known as
riviera maya iberostar quetzal
iberostar quetzal
iberostar waves quetzal riviera maya
iberostar waves quetzal
hotel quetzal iberostar

Reviews and Ratings

Feedback about Iberostar Waves Quetzal Hotel from previous guests about their experience.
Review score
Based on 525 verified reviews
8.7/10
Great
83%
Recommend
Cleanliness
8.8/10
Comfort
8.8/10
Facilities
8.5/10
Free Wi-Fi
9.5/10
Location
9.4/10
Staff
9.1/10
Value for money
8.2/10
Pros
Jungle gardens
Smooth check-in
Tasty drinks
Dining options
Cons
Seaweed on beach
Repetitive food
Annoying staff
Small beds
Guest reviews
based on 113 reviews
8.6/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Iberostar Waves Quetzal
What time is check-in and check-out at Iberostar Waves Quetzal?
Check-in is at 15:00 and check-out is at 12:00.
How far is Iberostar Waves Quetzal from Aeropuerto de Playa del Carmen?
The hotel is 5 km away from Aeropuerto de Playa del Carmen.
What are the dining options available at Iberostar Waves Quetzal?
The hotel features multiple on-site restaurants, including a Mexican restaurant offering international buffet for lunch and à la carte dinner.
What are the key amenities at Iberostar Waves Quetzal?
Notable amenities include free Wi-Fi, free parking, beach access, an outdoor swimming pool, a fitness center, and a spa.
How far is Iberostar Waves Quetzal from the center of Playa del Carmen?
The hotel is located approximately 3 km from the city center of Playa del Carmen.
What room amenities can guests expect at Iberostar Waves Quetzal?
Rooms are equipped with air conditioning, a flat-screen TV, free Wi-Fi, a private balcony, and a coffee machine.
Is there a pool at Iberostar Waves Quetzal?
Yes, the hotel features an outdoor swimming pool.
What languages are spoken by the staff at Iberostar Waves Quetzal?
The staff speaks German, English, Spanish, and French.
Is breakfast provided at Iberostar Waves Quetzal?
Breakfast is available at the hotel for an additional charge.
What wellness facilities are offered at Iberostar Waves Quetzal?
The hotel features a full-service spa that includes a hot tub, sauna, steam room, and hydrotherapy circuit.
What is the nearest landmark to Iberostar Waves Quetzal?
Playacar Beach is located 1 km from the hotel.

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